Redundant posts on identical issues, without significant further information warranting a new post on its own, are bad reddiquette and will not be allowed.If you have a problem or issue that you want to seek a resolution to, post in /r/UHAUL.If you are frustrated and want a community to talk with and/or complain to, you can post in /r/UHAUL, but consider posting in /r/UHAUL_Rants, depending on tone and desired outcome.If you are upset and want to shout at people, post in /r/UHAUL_Rants.Rants of disappointment and/or anger, particularly if uncivil in tone, should be posted to /r/UHAUL_Rants.Ī general basis for deciding where to post: (Please note that if you have had a bad experience, you may get unofficial help and honest advice from one of the many employees here, but if you wish to file a complaint, this is not the place.)Įquipment photos (and their IDs) are fine to post, as long as it's not related to an issue. You may post about an experience with UHAUL, but do not mention names, the exact location of the store, or any identifying numbers. No posting of PII (personally identifiable information). (But even when working officially and paid, employees are still humans too.) Treat the people here as people, using a conversational tone and words like "hello" and "thank you," or you risk being banned and held up as an example of how not to act.ģ. This is decidedly not "remembering the human." People here are offering help here voluntarily, unofficially, and unpaid. Worse, some are even deleting their post so that no one else benefits. Too many people are asking questions, getting answers, and then ghosting without ever acknowledging the person who took the time to reply.Treat employees as humans you're having a conversation with - not resources for exploitation. Please "remember the human" and treat others users with the same civility that you would want in return.Ģ.Please observe reddiquette and be civil towards one another. Please observe the rules, and message the moderators if you have any questions. General discussion about UHAUL is welcome to all, including employees. Customer support requests are welcome and will probably be answered (unofficially) by real employees.
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